Case Study
Complete, cloud-
based dental practice
management solution
In the competitive landscape of dental practice management, our client stands out as the leading software solution in the Nordic countries. With over 15,000 users across 3,500 clinics, their platform is essential for day-to-day operations, from appointment scheduling to billing.
However, success brings its own challenges, especially when growth outpaces the infrastructure designed to support it.
Company type
Medium Enterprise
Industry
Healthcare & Dental
Services provided
Web Application Development,
Cloud Migration, Power BI
The Challenge
The heart of the matter was a desktop-based application that, while functional, became increasingly complex and costly to maintain and support.
With an eye on the future, our client recognized the necessity for innovation—not just a facelift but a foundational transformation that would carry their solution into the web era. They envisioned a cloud-hosted web application that could scale with ease, enhance user experience, and introduce cutting-edge features to keep them at the forefront of dental practice management technology
The challenge was significant: transitioning from a desktop to a web-based platform while ensuring the seamless operation of thousands of dental clinics dependent on the software.
The client sought a partner who could offer both the technical skill and strategic insight needed to realize this vision and set the stage for ongoing enhancement and growth.
Our Approach
We entered an already setup environment with a solution in progress and technical team on stage which increased our challenges from the beginning.
Our initial steps involved a deep dive into the existing system—a comprehensive analysis complemented by extensive discussions with our client to fully grasp their business processes, immediate needs, and long-term aspirations.
This collaborative approach allowed us to seamlessly integrate with the client's established technical team, transforming potential challenges into opportunities for innovation and growth.
Our commitment to understanding the core of our client's operation and vision was the cornerstone of our strategy, ensuring that every solution proposed and implemented was in perfect alignment with their goals.
Technology
Stack
Central to our transformative project is a carefully curated technology stack, designed to address the immediate needs of our client and anticipate future advancements and challenges. Our approach was to create a robust, scalable, and secure foundation that leverages the best of modern web development practices and cloud architectures.
Here’s a glimpse into the categories of technologies
that have been pivotal in our success:
Results
Our journey with the client transitioned from a project-based engagement
to a long-term partnership, driven by mutual respect, shared goals, and
the tangible results we delivered:
- /01
Cloud migration
We successfully migrated a significant portion of the client's desktop solution to a modern cloud-based web architecture. - /02
Cost savings
Our efforts led to a substantial reduction in support and maintenance expenses, reallocating resources towards innovation rather than upkeep. - /03
Enhanced user retention
By introducing a new user interface and optimizing the user experience, we retained existing users and attracted new ones, significantly expanding our client's market share.
- /04
Feature improvement
We refined numerous features, focusing on usability, security, and ease of use, thereby enhancing the overall value of the solution. - /05
Innovation
Our team developed new features that improved business processes and reduced operational costs, reinforcing our client's position as a leader in the industry.
Conclusion
Our partnership is a testament to the power of collaborative innovation. By embracing the challenges and focusing on strategic solutions, we have transformed our client's software and set new benchmarks for excellence in dental practice management.
Our journey continues, driven by a shared vision of leveraging technology to enhance and expand the capabilities of dental professionals across the Nordic region and beyond.
Security access control through
cloud-based software solution
Real-time talent matching platform
(HR Tech)
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